Q: Why should I buy here?
We offer technical support, 7 day return policy in case anything breaks and fast and reliable shipping

Q: I need help! I’m not sure how to set it up!
After you purchase,After you purchase, then we will give you tutorials, or join the Discord and We offer technical support.

Q: Do I get instructions after purchase DMA hardware?
After your order is accepted, and order went from "On Hold" to "Processing", you will recieve full guide in your email.

Q: Q:What is a DMA fusion device? 
Our fuser uses your two monitors and fuses the inputs together allowing for you to get other stuff from software on your main screen ( 3sp)

Q: Do I need same two monitors to use fusion device?
No you wont need two of the same monitors, you will need only one as the both PCs connect to one.

Q: What is the read/write speed on your DMA memory reader?
On USB3.0 you will get around 4000-6000, and on USB3.2 you will get about 6000-9000+. Another factor is the quality of your 2nd PC (RAM speed, Processor, etc.)

Q: Do i need to purchase anything else before I receive my products?
We provide all cables needed so you do not need to go out of your way, however if you have purchased the fusion device you will need CR2025 batteries for the remote ( can be found on amazon or other shops )

Q: if Buy the DMA device, What are the requirements for both PC’s?
Needs a free pcie slot, 4 cores minimum and 8gb ram minimum. Usb 3.0 needed- 2nd pc can be a laptop!

Q: From where are you shipping?
We ship from Hongkong,China.

Q: How long does shipping take ?
If you buy the DMA Hardware, We use Fedex/DHL/UPS to ship worldwide , It usually takes 3-8 days at most.

Q: What about import tax?
Customs and import taxes are full responsibility of the buyer, we can help you if you need more information.

Q: I did checkout, what now?
Please take a look at the email you have just recieved after checking out, dont forget to look into "SPAM" folder.

All our products are shipped from the China DMA factory via international couriers such as DHL, FEDEX, and UPS. This means that no matter which country you are in, you can enjoy the standard delivery time (3-4 business days) when ordering any product from the STEAMS360 store.

Our partnership with the DICHEN DMA factory ensures that your orders are processed efficiently and swiftly, providing you with reliable tracking and excellent customer service. Whether you are ordering a single item or multiple products, rest assured that they will be delivered to your doorstep on time, allowing you to enjoy your shopping experience without unnecessary delays.

Hopefully you will be pleased with your purchase from steams360 and surely we will always provide you with better products and prices. It’s better for you to understand the following before placing an order.

Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund.It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund,customer is required to return the ordered item on it’s arrival. In this case, only a partial refund covering the price of the item(s) minus the shipping cost is possible. For more details, please contact us

Refund arrival time
Please understand that international transactions may take longer than usual to process. Estimated time of refund to account: 1 - 7days

Return Policy!
We only accept a return of a product within 7 days of purchase, if the product has not been used, modified or flashed, and still has its original test firmware. Returns must include any accessories, documentation, etc. included with the product. Your return may be denied if incomplete or damaged. Customers are responsible for return shipping costs.